All articles by Douglas Blakey
Douglas Blakey
TSB renews call for Meta to do more to protect customers from fraud
Sabadell UK-subsidiary TSB warns that consumers could lose £250m from fraud originating from Meta platforms in 2023
MyBank unveils plans to extend its reach as it celebrates its 10th anniversary
By summer 2023, MyBank will be available to payers in Austria, Belgium, Spain and Portugal
Keytrade Bank selects Infosys Finacle Suite
Online Belgian lender taps Infosys Finacle to modernise its core banking system
US credit card debt hits record high
Americans collectively owe $988bn in credit card debt according to the Federal Reserve
Chase joins UK current account switch service
Since launching in September 2021, Chase UK has grown customer numbers to more than 1.6 million, holds £15bn in deposits and will offer full suite of banking products over time
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Complaints about nuisance calls and texts from UK banks plummets
UK banks’ investment in training and scripts for live calls pays off, reports Quadient
UOB kicks off dementia inclusiveness programme, partners with NTUC LearningHub
Training programme launches for branch staff to better serve caregivers as well as customers living with dementia
David vs Goliath
Regional banks can compete with larger mainstream competitors via no-code digital transformation, writes Andie Dovgan
UK’s entrepreneurial ambitions stronger than ever
Small business growth outpaces larger companies: Mastercard
CBA targets crypto scams
Commonwealth Bank of Australia imposes new holds, declines and limits on payments to cryptocurrency exchanges