Covid-19: a damning digital transformation stress test
At the height of the pandemic, consumer behaviour began to outpace the channel capabilities of slow-moving incumbent banks, reinvigorating providers…
The new economics of branch network transformation
Bank branches are in the throes of the same seismic shift taking place across the retail sector. Mohamed Dabo reports on a new research about reinventing the retail bank branch…
24 Feb 2021
Challenges and challengers: SME specialists show promise in 2021
The UK’s challenger banks face a difficult year ahead, with a depressed economic outlook and an increasingly competitive marketplace. However, the prospects are brighter for players that focus on a…
16 Feb 2021
Covid-19 spurs on innovation in e-commerce sector
Many might joke they want a refund for 2020. It was a testing year for many businesses, consumers, and governments alike. Yet, these tests have spurred innovation and accelerated the…
12 Feb 2021
Covid-19 heats up competition in Canadian digital banking
As Covid-19 drives Canadian consumers to digital banking, competition is growing between incumbent and digital challenger banks. Robin Arnfield reports Digital entrants entice customers with interest-paying hybrid chequing and savings accounts, cashback…
11 Feb 2021
RBC Ventures aims to create value beyond banking
RBC is going beyond banking to create meaningful solutions designed to touch every Canadian by building new ventures, acquiring growing firms, making investments and partnering with organisations that share its…
11 Feb 2021
Hong Kong banks look to 2021 with muted optimism
KPMG has issued its Hong Kong Banking Outlook 2021, highlighting some bright spots amid the challenging times. Mohamed Dabo reports When the Netherlands-based international consulting firm issued its outlook for…
10 Feb 2021