Malaysian lender Maybank has added facial and voice recognition authentication service to its Maybank2u mobile banking app.

The new feature will be supported on mobile devices with a minimum of 2.0 MP front-facing camera and a built-in microphone. Earlier, the app only supported fingerprint authentication through Quick Touch, a feature added in 2015.

The latest move comes as the bank recorded a year-on-year growth in mobile transactions of 95%.

The bank’s head of community financial services Hamirullah Boorhan said that by the end of 2017, more than one billion mobile transactions worth over MYR22bn would have passed through the Maybank2u app.

At present, the biometric features will enable customers to access their accounts and check balances, with further transactions requiring login with passwords. The bank also intends to expand capabilities of the biometrics eventually.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.