Indonesian lender Panin Bank has selected Fiserv’s Mobiliti and Corillian Online solutions to launch new digital banking products and services.
Corillian Online includes a user interface that integrates a host of online banking functionalities such as account balances, statements, transfers, notifications, alerts, electronic bills and payments onto a single screen.
The solution allows users to view a graphical display of recent spending behaviour on the same screen.
Mobiliti helps customers access financial data, make fund transfers and bill payments through SMS (text) messaging, mobile browser and smartphone apps.
The mobile app will help users to manage regular bill payments and handphone voucher reload (mobile phone top-up), and reschedule and create recurring transactions, as well as get notifications for transactions.
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By GlobalDataPanin Bank director of retail banking Ken Ng said: "The success of our retail banking arm has been based on providing the services that customers want, and in the way they want to use them. We want to strengthen our customer engagement by offering an innovative, user friendly and comprehensive digital banking service based on leading edge technology.
"Fiserv has allowed us to develop an innovative, feature-rich and integrated digital banking service that consumers have come to expect in the modern banking landscape."
Panin Bank has earlier worked with Fiserv to deploy IT systems for customer relationship management. In 2013, the bank selected the technology provider’s Aperio solution that offered branch operations and relationship management components to enhance operational efficiency.