Burgan Bank announced signing an agreement with market-leading Tata Consultancy Services to upgrade its core banking system by implementing the TCS BaNCS suite of products. This monumental deal marks a significant leap in Burgan Bank’s expansive technology and digital transformation strategy, which aims to facilitate a smooth transition from traditional to digital banking.

It also confirms Burgan’s commitment to technology and digital transformation as a primary pillar of its strategy and a core tenet of its vision to become Kuwait’s most modern and progressive Bank, where customer service and employee productivity are always on an upward trajectory.

Tony Daher, Group Chief Executive Officer at Burgan Bank, commented: “We have embarked on a very broad technology and digital transformation journey that will create an integrated banking ecosystem; one that not only meets the current market expectations but also exceeds them,” “Modernising our core systems will support our ongoing focus on innovation and delivering value to our customers through defining personalised offerings and intuitive, streamlined experiences. This will pave the way for sustainable growth.”

The Bank’s decision to deploy TCS BaNCS reflects its commitment to adopting technology to enhance customer service and employee productivity

Venkateshwaran Srinivasan, Global Head, Financial Solutions, TCS, said: “We are pleased to partner with a progressive institution such as Burgan Bank in their transformation journey. TCS BaNCS has a strong presence in Kuwait and the larger GCC region in the form of multiple mission-critical deployments of our solutions at leading institutions. This selection by Burgan Bank is a testament to our continued investments in the TCS BaNCS product suite to make it market-ready, compliant with regulations, and our commitment to successful execution.”

With the new centralised core banking platform, the Bank has a greater capacity to innovate and launch products faster, standardise processes, enhance customer journeys, and significantly optimise operational efficiency by enhancing digitisation and automation.

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