All articles by Robert Prendergast

Robert Prendergast

Chatbots and banking: “We are transparent about AI’s limitations”

Ryan Cox, Co-head of AI at Synechron speaks to Robert Prendergast about how chatbots are adapting as banking becomes more digital

62% of smartphone theft cases face severe financial risks

New research shows that security is failing to keep pace with smartphone utilisation by consumers, with phone lose becoming more dangerous

DCI expands DataVisor partnership for increased fraud protection

Since partnering, DCI has successfully integrated and deployed the platform’s fraud and risk technology into its iCore360 core banking software

British Caribbean Bank selects Finastra to enhance its core technology

With Finastra Essence, the bank is well-positioned to deliver an enhanced customer experience and address regulatory changes

Appdb partners with iDenfy

iDenfy will help Appdb to onboard application developers and its users while meeting EU regulations and protecting against data breach

Snowdrop and PwC Middle East partner to provide banks with transaction enrichment technology

The partnership will allow banks and payment providers in the Middle East an opportunity to leverage Snowdrop’s technology

ING, Optiver and Exegy to join Sustainable Trading

Sustainable Trading is a non-profit organisation dedicated to transforming ESG practices in the global markets trading industry

HSBC Expat first to adopt new digital ID verification technology

Tiller Technologies is rolling out its new digital ID verification technology for international customers

Assurant launches device trade-in service for Lloyds Bank

Assurant and Lloyds Banking Group have teamed up to give customers a secure and environmentally friendly way of recycling unused devices

Taylor Swift fans lose £1m from scam tickets

Lloyds Bank has revealed that
over 600 customers have been scammed, with the average amount of loss being £332