All articles by Kate Palmer

Kate Palmer

UK switching service sees small lenders take on the Big Four

The current account switching service goes live this month and British banks are laying on incentives in a bid to reel in customers. But it is community banks that leading the rush for consumer cash – saying it will take more than marketing to encourage people to switch and stay. Kate Palmer reports

Predictive software lets banks use customer data for marketing

Banks will be able to predict consumer behaviour, including how they use their credit cards and mobile banking, due to a system developed by fintech firm Fiserv.

HSBC Oman draws savers with incentive rewards

HSBC Oman has paid out 20,000 Omani Riyals ($51,949) each to five of its savers.

Jordan Dubai Islamic Bank adopts Microsoft VDI in efficiency bid

Jordan Dubai Islamic Bank has added Microsoft’s Virtual Desktop Infrastructure (VDI), a remote access facility, in a bid to increase worker efficiency.

Mashreq rolls out Snapp to non-bank users

Mashreq Bank has released a new version of Snapp, its mobile banking platform, which can be used by non-bank customers in the UAE.

RBI ranks Facebook’s 100 most liked financial institutions

Banking and payments names have seen huge growth in online activity over the past year in a bid to gain a slice of the social audience. Kate Palmer talks Facebook tactics with some of the most-liked financial institutions in the RBI top 100 Facebook ranking 2013

Dubai Islamic Bank is first of kind to offer Visa Signature

Dubai Islamic Bank (DIB) has become the first Islamic bank – which includes the likes of Emirates Islamic Bank, United Arab Bank and Mashreq Bank – to offer Visa Signature debit cards in the region of Central Europe, Middle East and Africa.

PNC Bank completes upgrade of 3,600 ‘smart’ ATMs

US-based PNC Bank has completed year-long project to upgrade its national ATM network, with the installation of 3,600 ‘smart’ cash points.

CaixaBank brings first Spanish-made point of sale solution

CaixaBank has become the first financial institution in Spain to fully develop a mobile point of sale (mPOS) solution.

Fidelity ‘alternative’ to banks deposits up 46% from last year

US firm Fidelity Investments has seen a 46% year-on-year rise in account deposits, following its anti-bank marketing platform.