All articles by Douglas Blakey
Douglas Blakey
US customer satisfaction with mortgage lenders rises but challenges ahead
Fairway Independent Mortgage Corporation ranks highest in customer satisfaction according to the JD Power 2023 US Mortgage Origination Satisfaction Study
UK banking sector contributes £41bn to UK Treasury in financial year to end March 2023
Banking sector tax contribution represents 4.6% of total UK government tax receipts
YouLend and Plaid partnership boosts SME financing approval rates to 90% across Europe
Strategic partnership between YouLend and Plaid seeks to reshape the SME lending landscape
Data breaches decrease by 76% globally in Q3 2023
240 user accounts were leaked every minute in Q3 2023 according to data released by cybersecurity company Surfshark
Banks must take a fresh approach to combat human trafficking
The global human trafficking industry is a $150bn industry. Silvija Krupena discusses the actions banks need to take to play their part in eradicating the growing threat of trafficking
Subscribe to our Newsletter
Get industry leading news, data and analysis delivered to your inbox
Consumers using investments to cover rising costs: Tink
‘Set and forget’ investing has become a thing of the past according to research from Tink
Moneythor launches Customer Activation Management platform
Activation products designed to address critical growth challenges faced by financial institutions globally
Suits Me teams up with Jumio
Collaboration enables more underbanked customers to open an account in minutes
Web3 and the future of customer loyalty
Customer retention is an increasing pain point across the financial services (FS) industry, writes Janis Heibel
Master Data Management is obsolete for data unification in FinServ
Anthony Deighton discusses how data products can enhance unification and quality to accelerate payments infrastructure innovation and scalability