All articles by Douglas Blakey
Douglas Blakey
CFPB proposes rule to stop new junk fees on bank accounts
Proposed rule would prohibit non-sufficient funds fees on transactions declined right at the swipe, tap, or click
7-day switching: NatWest, HSBC and TSB top for net gains in Q3 2023
2023 represents a record year for UK 7-day current account switching as switch service hits 10 million total switches since launch
Consumer Duty is just the first step in overhauling the credit market in 2024
James Lynn discusses the impact of Consumer Duty in 2024 including how consumers struggle to build credit without accumulating debt and how they can be supported by financial providers
Why all retail banks should copy HSBC’s Zing
Yerbol Orynbayev explains why HSBC’s launch of its Zing offering marks a pivotal step forward in the modern era of retail banking
Customers’ virtual health: a new frontier for banking value
Dominic Howard explains how looking after customers’ health as well as their finances can deepen relationships, build trust, and set banks aside from competitors
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Shoosmiths reveal litigation challenges that lie ahead for businesses
Shoosmiths examines how General Counsel are allocating resources and what they are doing to anticipate and mitigate exposures to risk over the next three years
Majority of financial institutions unprepared to accommodate further regulatory change: Autorek
Scotland-based financial data automation fintech, Autorek, reveals how banking institutions are beset by inefficiencies in the internal processes
British Islamic finance – a market poised for growth
The 3.9 million strong UK Muslim population represents a demographic that can no longer be overlooked by finance brands
Red Sea crisis to cause cross-sector disruption for “a few months at least”
How have the Houthis’ Red Sea ship attacks and US-UK airstrikes affected the transport, energy, financial, and automotive industries? Alex Blair reports
How important is ESG when it comes to consumers choosing their bank?
Actual customer behaviour is starkly at odds with the spin from the green lobby that sustainability has become a key factor for consumers in choosing a banking partner