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Qumram: one to watch

  • Author: Douglas Blakey
  • Published: 25 May 2017

I see a lot of pitches. From innovation jams to conference presentations to webinars with the occasional face to face thrown in. One of the best of the year to date was a demo from Qumram.. read more

UK retail banks still have work to do to meet consumers’ digital banking needs

  • Author: Douglas Blakey
  • Published: 23 May 2017

Good, improving but work still remains to be done: the summary of multinational technology vendor FIS annual PACE (‘PERFORMANCE AGAINST CUSTOMER EXPECTATIONS’) INDEX for UK banks.. read more

Why Brexit probably won’t diminish London’s fintech status

  • Published: 22 May 2017

London is unlikely to lose its unofficial status as the pre-eminent fintech hub. The reasons for this are over-riding commercial advantages, relatively minor disruption to the status quo, and the government’s emphasis on industrial policy.. read more

OCC’s national fintech charter plans in doubt

  • Author: GlobalData Financial Services
  • Published: 9 May 2017

The departure of the OCC’s head in the midst of a heated battle with state regulators has significantly increased the probability that its plans to grant special purpose national bank charters to fintech firms will fail in their current form.. read more

Will Britain be the next cashless society?

  • Author: Patrick Brusnahan
  • Published: 5 May 2017

On the day of the ‘old fiver’ ceasing to be legal tender, is this a sign that cash is leaving the British Isles? Probably not.. read more

Put your money where your mobile is

  • Author: Patrick Brusnahan
  • Published: 25 Apr 2017

It would not take long to find an article or a comment on how the banking industry is embracing the digital realm, but is this actually true? Are digital services an opportunity or a burden for banks? Patrick Brusnahan reports on what the sector needs to do in order to compete in the cyberworld. read more

Market Opportunities Index 2016: update

  • Author: GlobalData Financial Services
  • Published: 19 Apr 2017

GlobalData has updated the Retail Banking Market Opportunities Index (MOI) for 2016. Eight new markets have been added to the MOI, increasing the total coverage to 28 markets globally.. read more

And about time too: Hammond signals RBS to live “in real world”

  • Author: Douglas Blakey
  • Published: 19 Apr 2017

At long last – and one can argue it is long overdue – there is some sign of the UK government coming to its senses over the near 10 year disaster that is state control of Royal Bank of Scotland (RBS).. read more

Motor finance boom presents growing risk to lenders

  • Published: 13 Apr 2017

Motor finance has been one of the star performers of the consumer credit sector in recent years, but the rapid rate of growth has led to fears that lenders may find themselves overexposed in the event of a downturn.. read more

Dare to switch?

  • Author: Patrick Brusnahan
  • Published: 30 Mar 2017

Since its launch in 2013, the Current Account Switch Service (CASS) has seen limited success. While it has been praised for its operations, not many consumers seem to take up the option. Are customers switching as much as banks fear? Or is this an unsubstantiated fear?. read more

Banks pull advertising after unwilling extremism links

  • Author: Patrick Brusnahan
  • Published: 20 Mar 2017

Following accusations that YouTube is associated with extremist material, HSBC, as well as RBS and Lloyds, have pulled their online advertising from Google platforms. read more

Atom Bank app: a flawed effort

  • Published: 6 Mar 2017

Atom Bank, in an effort to differentiate itself from its more traditional UK rivals, has chosen a highly visual interface for its newly launched Android app. However, this has been achieved at the expense of usability and ease of navigation.. read more

No end in sight for start-up funding, for now

  • Author: Patrick Brusnahan
  • Published: 23 Feb 2017

UK-based start-up bank Monzo has received a further £22m ($27.4m) funding from investors. It isn’t the only new UK bank to receive generous amounts of funding in recent years.. read more

W&G: the never ending UK banking embarrassment

  • Author: Douglas Blakey
  • Published: 23 Feb 2017

So I got it wrong - no excuses. In a piece for The New Statesman website in June 2013 – I dared to advise the doyen of City headhunters, Anna Mann, co-founder of blue-chip consultancy MWM, to go for Ross McEwan as the new CEO of Royal Bank of Scotland.. read more

Do you believe in the cybersecurity of your bank?

  • Author: Douglas Blakey
  • Published: 10 Feb 2017

And do banks believe in their own cybersecurity?. read more

Finovate Europe 2017: Three ways fintech could replace you

  • Author: Patrick Brusnahan
  • Published: 8 Feb 2017

With advancements in fintech becoming ever more frequent, people worry that banking could lose the human touch. Bankers should not be the only ones worried as many of the offerings on show at Finovate Europe this year could replace anyone of us. Here are a few examples.. read more

Will banking customers chat with chatbots?

  • Author: Patrick Brusnahan
  • Published: 8 Feb 2017

Banks are constantly attempting to bring the human touch into the digital realm through services such as video banking and online messaging. These involve a human on the other side, but with developments in artificial intelligence, this may no longer be required. The result is chatbots. read more

Santander’s performance signals good things for European banks

  • Author: Douglas Blakey
  • Published: 1 Feb 2017

A modest two hearty cheers for Santander’s full year results.. read more

Sad but inevitable closure of the Airdrie

  • Author: Douglas Blakey
  • Published: 20 Jan 2017

Let me take you to Bellshill. Yes, Bellshill. For the uninitiated, it is a rather splendid, proud, down to earth (all right-it can be pretty rough) town 10 miles to the east of Glasgow and 37 miles to the west of Edinburgh.. read more

Will Corbyn’s proposed wage cap affect bankers?

  • Author: Patrick Brusnahan
  • Published: 11 Jan 2017

Leader of the Labour Party, and of The Opposition, Jeremy Corbyn has set out plans to curb boardroom pay. read more


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