Lebanese lender CreditBank is using the
Capstone Decision Accelerator software by FICO, provider of
analytics and decision management technology, to accelerate growth
while controlling risk.

CreditBank bought FICO’s Capstone Decision
Accelerator software in June 2010 and it is being used for
originations, and custom predictive analytics for auto loans,
personal loans and credit cards.

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The software is aimed at making CreditBank’s
decisions more consistent across its lending portfolio by replacing
underwriting judgement with automated decisions. Early results from
the implementation of the software include a 50% reduction in
manual underwriting.

The software also aims at providing
CreditBank’s business and risk managers greater ability to quickly
make changes to decision logic using a browser-based GUI, and test
its decision strategies for each product. CreditBank is also using
FICO for business consulting

Hanadi Saad, head of retail operations at
CreditBank, said, “We wanted to introduce reliable risk management
tools, backed up by international expertise.”

Credit bank has 17 retail branches across
Lebanon. CreditBank’s deputy general manager for retail operations,
Elie Khoury, said the retail banking market in Lebanon is “very
competitive with more than 50 commercial banks serving 4.2 million
people.”

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Mike Gordon, FICO vice president and managing
director of Europe, the Middle East and Africa, said he sees
“tremendous growth opportunities for Middle Eastern banks to expand
using credit scoring, lending software and best practices.”