All articles by Meghna Mukerjee

Meghna Mukerjee

Temenos poised for growth in LatAm

Having entered the Latin American market a decade ago, Temenos has increased its presence strongly across countries – Brazil being the latest addition. Head of Latin America, Enrique O’Reilly, tells Meghna Mukerjee about the region’s strengths and challenges, and how “local presence and the right attitude” is the banking software vendor’s growth mantra

The importance of being earnest – about technology and data

To stay relevant and profitable, it is essential for banks to embrace changes ranging from technology renewals to cultural shifts, according to a whitepaper from Temenos. Author of the whitepaper Ben Robinson, chief of strategy and marketing, explains what ‘experience-driven banking’ is all about to Meghna Mukerjee

Card personalisation and issuance trends in APAC

The executive briefing ‘Into the Future: Card Personalisation & Issuance Trends in Asia Pacific’ that took place in Jakarta, Indonesia focused on the growing importance of instant card issuance and the various facets of enhancing all-round customer experience with secure, card personalisation, writes Meghna Mukerjee

Nordnet’s digital-only strategy going strong

Swedish online-only bank Nordnet started out with a digital only strategy and will always continue to be a digital-only business, even though bigger banks in the region are giving their branch channel priority. CEO of Nordnet, Håkan Nyberg, speaks to Meghna Mukerjee about how the lender is aiming to be the Nordic region’s leading savings bank

Intelligent Environments launches Interact platform

Global digital financial services software provider, Intelligent Environments, has launched an integrated software platform for digital money services, Interact, that provides a consistent and intuitive user experience for any money transaction and is designed to meet “today’s customer demands”.

Maybank launches bundled product Maybank One Solution

Malaysia’s largest banking group, Maybank, has launched a new bundled offering via kiosk banking concept – Maybank One Solution – that aims to provide a new and more convenient customer experience.

Chase launches instant card issuance at 2,000 branches

JPMorgan Chase will enable customers to get personalised debit cards on the spot at 2,000 branches in select regions in the US, with a focus on New York, Chicago and Los Angeles by the end of 2012.

Mobile-only bank Tyme Capital launches in South Africa

South Africa has a new mobile-only bank – Tyme Capital – that has been launched by African telco MTN in partnership with retail chain Pick n Pay.

Cross-selling products and Big Data analysis priorities for 2013

A majority of retail bankers (61% of respondents) think cross-selling products to existing customers will be a priority in 2013, results of the sixth European Credit Risk Survey, by analytics and decision management technology provider FICO and the European Financial Marketing Association (Efma), have revealed.

Citi to reduce branch numbers in Greece

Citigroup (Citi), the third-biggest US bank by assets, plans to shut almost half its branch network in Greece, responding to the ongoing economic crisis in the country leading to a dry-up of retail banking activity.