Citibank’s (Citi) Singapore unit has launched a service that allows customers to pay their credit card bills via SMS.

Using SMS Pay, Citi aims to send customers a text message when their credit card bill is ready and customers can make a minimum or full payment of that bill by replying to the message.

The SMS payment service is, reportedly, part of the bank’s strategy to expand its mobile banking capabilities as it aims to be the world’s leading digital bank.

Shirley Ramli, head of e-business at Citibank Singapore, said: "With Citi SMS Pay, customers avoid the hassle of writing cheques or queuing up to pay their bill. They will also receive a mini-statement and payment reminder via SMS so they no longer have to worry about missing their credit card bill."

Ramli further said that Citi plans to invest further in its mobile banking capabilities over the next few years.

"We are working to add more than just bill payments, fund transfers, credit card applications, stocks, rewards redemptions and locating ATMs and merchants on mobile," she added.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

 

Related stories

Citi US offers electronic ATM receipts

Citi launches First Account Analysis tools for credit card customers on iPad

Citibank Korea launches ‘Financial Product Development Contest’

Financial literacy in Philippines on the rise: Citi Survey

Citibank launches new retail banking website