Citibank Korea has launched new ATMs for
wheelchair users that will first be installed and operated in three
Citi branches across Seoul.
The new ATMs are in line with Korea’s CD/ATM
Standards for Persons with Disabilities.
According to Citi Korea, the first three ATMs
will serve as part of a pilot test “to see what further
improvements can be made”.
“The installment of these ATMs will gradually
be extended to more branches so that all Citibank ATM users will
have no difficulty using the bank’s services.”
The new service has been supplied by
Seoul-headquartered financial solution provider Chungho ComNet. The
wheelchair ATMs aim to enable customers to easily access the
machine from both the front and the side.
Citi Korea deployed voice-guided services and
screen-expansion services for visually challenged customers
throughout its ATM-network in 2010.
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