FMR had four patents in ecommerce during Q4 2023. FMR LLC filed patents in Q4 2023 for a computerized method to enroll customers into digital services using personalized media clips and audio descriptions, with enrollment based on the accuracy of the description. Another patent describes methods and apparatuses for generating and managing electronic communication campaigns, involving partitioning structured review data, generating electronic communications with URLs to access the data, and updating the data based on input received from remote computing devices. GlobalData’s report on FMR gives a 360-degreee view of the company including its patenting strategy. Buy the report here.
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FMR grant share with ecommerce as a theme is 50% in Q4 2023. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Digital enrollment systems and methods (Patent ID: US20230376968A1)
The patent filed by FMR LLC describes a computerized method for responding to a customer's request to enroll in a digital service. The method involves generating a personalized media clip using an AI model that selects relevant media objects based on customer data and request information, forming a randomized composite of these objects, and providing the clip to the customer along with instructions to record an audio description. A confidence score is then generated based on the accuracy of the audio description, and customer enrollment into the digital service is determined at least partially based on this score.
The method includes various aspects such as using visual images or audio segments as relevant media objects, training the AI model to understand relationships between historical contexts and media objects, processing the text representation of the audio description, and incorporating fraud analytics and digital enrollment guest lists into the confidence score calculation. Additionally, the method involves comparing the confidence score to predefined levels, verifying the customer's biometric signal, and presenting a new personalized media clip if the confidence score falls below a certain threshold. The patent also outlines a computerized means for implementing this method, including generating the personalized media clip, processing the audio description, and enrolling the customer based on the confidence score.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
