All articles by Douglas Blakey
Douglas Blakey
Consumer Duty is just the first step in overhauling the credit market in 2024
James Lynn discusses the impact of Consumer Duty in 2024 including how consumers struggle to build credit without accumulating debt and how they can be supported by financial providers
Why all retail banks should copy HSBC’s Zing
Yerbol Orynbayev explains why HSBC’s launch of its Zing offering marks a pivotal step forward in the modern era of retail banking
Customers’ virtual health: a new frontier for banking value
Dominic Howard explains how looking after customers’ health as well as their finances can deepen relationships, build trust, and set banks aside from competitors
Shoosmiths reveal litigation challenges that lie ahead for businesses
Shoosmiths examines how General Counsel are allocating resources and what they are doing to anticipate and mitigate exposures to risk over the next three years
Majority of financial institutions unprepared to accommodate further regulatory change: Autorek
Scotland-based financial data automation fintech, Autorek, reveals how banking institutions are beset by inefficiencies in the internal processes
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British Islamic finance – a market poised for growth
The 3.9 million strong UK Muslim population represents a demographic that can no longer be overlooked by finance brands
Red Sea crisis to cause cross-sector disruption for “a few months at least”
How have the Houthis’ Red Sea ship attacks and US-UK airstrikes affected the transport, energy, financial, and automotive industries? Alex Blair reports
How important is ESG when it comes to consumers choosing their bank?
Actual customer behaviour is starkly at odds with the spin from the green lobby that sustainability has become a key factor for consumers in choosing a banking partner
The tension between the CDO and the CISO: The balancing act of data exploitation versus protection
Given the pivotal role of data to drive real-time decision-making, enhance customer experiences and foster innovation, Alasdair Anderson assesses the crucial interplay between data exploitation and protection
Banks don’t have to compromise on security to prioritise consumer convenience
Quintin Stephen explains how banks can successfully raise their game in the fight against fraudsters without compromising consumer convenience