All articles by Douglas Blakey

Douglas Blakey

Canadians worry about rising fraud risks: RBC

Nine in ten Canadians believe the use of AI will increase scam attempts over the next year and could make everyone more vulnerable to fraud

Mastercard Open Banking enhances debit and prepaid digital account opening experience 

New core benefit programme launched by Mastercard for select US debit and prepaid products, designed to streamline and secure account opening  

CFPB to rein in rigged comparison-shopping results for credit cards and other products

Manipulative advertisements and kickbacks undermine competition and can violate federal law says CFPB

Flagging false positives: How banks can use data to stop wrongly closing people’s accounts

Gabriella Bussien advises banks large and small on how to reduce that 98% false positive rate and keep customers loyal amid a growing pool of alternative banking options

12 months on from the mini crisis of 2023, are more bank failures on the cards?

One year on from the collapse of Silvergate, SVB and Signature, might the ending of the Bank Term Funding Program trigger fresh banking failures or is the troubled CRE sector a bigger threat?

More financial services providers turn to Gen-AI for fraud prevention

Mastercard and Revolut are two of the most prominent providers to launch Gen-AI tools to ramp up consumer protection, writes Harry Swain

Bank of America delivers $7.1bn in financing to build 11,000 affordable units

Community Development Banking helps clients, communities thrive despite challenging economic environment

Banking leaders falling short with how they appreciate their people

Almost half of employees admit that the recognition they receive is given in a way that makes them feel uncomfortable

Young adults too embarrassed to admit they’ve been a victim of a scam – TD

Nearly one third of 18–34-year-old Canadians have been victim of a scam however many are now educating themselves on financial fraud

Big banks offering poor value to UK SMEs

Savings Champion research commissioned by Cynergy Bank highlights that few big banks offer better value for business customers than retail customers