Germany-based cooperative bank Volksbank eG Schwarzwald Baar Hegau has installed NCR’s SelfServ 85 kiosk with touchscreen, software and services for interactive property research.
This new technology, which can be used like a smartphone or tablet PC, draws consumer attention to the branch and creates a one-stop shopping experience for property transactions.
Using the new interactive tool, customers can choose properties in their desired region on a map, zoom in on images, scan QR codes and save object details on their mobile devices or leave their contact details for further information.
Consequently, they can directly set up a financial consultation at the branch.
Volksbank eG Schwarzwald Baar Hegau director of the KompetenzCenter, Martin Mantel, said: "Thanks to the NCR software and technology solution, we now have a modern medium for our customers offering much more than the standard printed notices and a real alternative to internet property search.
"In the first 45 days alone, the properties displayed on the kiosk have already been clicked 3,000 times. And with our individual consultant and funding offering, customers can make the right choice right in the branch."
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By GlobalDataNCR said that the banks and financial institutions can customise the kiosks according to their display style and corporate design.