American lender US Bank has selected Black Knight’s Servicing Digital solution to provide personalised loan information to the customers.
The solution is designed for US Bank mortgage customers. Besides offering detailed information on loans, the solution also offers ‘what-if’ simulating tools to assess the potentially of wealth generation from the respective assets.
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US Bank executive vice-president of servicing and default David Little said: “At US Bank, we work hard to provide simple and useful customer experiences by offering tools such as the new Servicing Digital solution.
“This update allows us to give customers valuable details about their most important asset, their home.”
Black Knight Servicing Digital solution
Developed as a responsive web and mobile solution, Servicing Digital will offer information on mortgage, property and local housing market.
It utilises Black Knight MSP system, property records database; advanced analytics and the respective servicer’s data to provide appropriate results.
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By GlobalDataAdditionally, the solution will help the bank in bolstering its reltionships with the customers through continuous engagement, the technology vendor said.
Black Knight CEO Anthony Jabbour said: “Servicing Digital is just one example of the many innovative solutions Black Knight is delivering to our clients.
“We are pleased that US Bank will be able to offer this consumer-centric solution to help customers make more informed decisions about building wealth from their real estate assets, and ultimately help them retain more customers.”
US Bank is the fifth largest commercial bank in the US with $467bn in assets as of 31 December 2018.
In September last year, the lender introduced Simple Loan to help customers meet short-term financial requirements.
