Temenos, the banking software company, has announced that Elevations Credit Union selected Temenos Infinity delivered on the cloud to digitally transform its member experience.

Temenos Infinity will streamline processes, while enabling the credit union to provide frictionless, differentiated member experiences across mobile and online channels.

This will allow the credit union to better engage with members, improve money management capabilities, and roll out new capabilities tailored to the needs of its widening member base.

Enhancing online and mobile experiences for both retail and business banking

With over $2bn in assets and growing, the credit union was looking for a partner to transform its online and mobile app experiences for both retail and business banking.

Elevations Credit Union will leverage the agility and AI-based capabilities of Temenos Infinity to meet the needs of its tech-savvy member base and provide a best-in-class digital experience.

Temenos Infinity is the leading omnichannel digital banking product covering engagement from acquisition, to account servicing, through to long-term retention, supporting multiple stages of growth.

This core-agnostic, cloud-native and cloud-agnostic digital front office product is the leader in customer acquisition and digital banking engagement.

Temenos Infinity enables banks to increase digital revenues by 5x and cut customer onboarding time by 75%.

Digital channels have become the main vehicle for banking relationships

According to a survey conducted in March, 63% of respondents are now more likely to try a digital banking application.

Digital channels have become the main vehicle for banking relationships, and the ability to roll out new products and services is imperative.

Temenos technology empowers financial institutions to meet the surge in digital banking during the challenging times surrounding Covid-19, and best support their account holders.

Elevations will have the agility to address the fast-growing needs for digitalization and offer its members superior financial products.