Swedbank has forged a partnership with UK-based fintech firm Meniga to launch a new digital banking solution to drive customer engagement.
The solution is now live in Swedbank’s mobile bank app and internet bank across Sweden, Estonia, Lithuania, and Latvia.
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It will utilise Meniga’s personal finance management solution and data management technology to boost the digital user experience of Swedbank customers.
It will offer personalised insights and reports, budgeting and financial planning functionality, and a google-like search for specific transactions.
The free-to-use solution will also offer a new mobile bank app start page providing personalised overview of a customer’s financial life.
Swedbank head of digital banking and IT and CIO Lotta Loven said: “We chose Meniga as a strategic partner with innovation capabilities and a broad experience in creating digital customer engagement to support Swedbank in taking the next step in personalised digital services.
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By GlobalData“Key to behaviour-based services is the customers’ trust that underlying data integrity and consistency remains intact, which has been a focus throughout our collaboration, and I am very happy with the end result.”
Meniga co-founder and CEO Georg Ludviksson said: “We are very excited to have established this great partnership with one of the most reputable financial institutions in the Nordics, which takes us another step closer to strengthening our position as the leading provider of digital banking solutions across Europe and beyond.
“Meniga has been working meticulously with Swedbank to develop a first-class personal finance management solution with an innovative, engaging and intuitive interface, which will ensure the best possible user experience for its customers.
“We are delighted to be able to support Swedbank with these services, which we are confident will help millions of potential new customers across the Nordics and Baltics better manage their finances and take control of their own financial health.”
In September 2020, Meniga signed a partnership with Italian paytech Nexi in a bid to strengthen bank-customer relationships.
