British lender Lloyds Banking Group (LBG) has entered into a partnership with Microsoft to expedite its digital transformation.
The move is a part of LBG’s larger plan involving an investment of £3bn in technological upgrades.
Under the partnership, Microsoft will modernise digital workplace for all Lloyds Banking Group employees. It will involve the roll-out of Microsoft Managed Desktop across its business.
The deployment will offer the LBG employees with a variety of productivity tools within Office 365 along with Windows 10 security capability.
The scope of work also includes the delivery of an advanced device solution to support evergreen currency management.
Lloyds Banking Group chief information officer John Chambers said: “As part of our digital transformation we’re creating a modern digital workplace and I am really excited about the impact of this new technology.
“A core principle of Microsoft Managed Desktop is the idea that an evolved approach can give colleagues fantastic experiences on workplace devices that stay current and secure with Microsoft 365.
“We are confident that prioritising a modern and enjoyable workspace will significantly improve our colleague experience.”
LBG has been working with Microsoft since 2017 to evaluate the requirements for Microsoft Managed Desktop, before its formal roll-out.
Microsoft UK CEO Cindy Rose said: “Using the Microsoft cloud, employees can have the confidence that they have the best tools at hand to deliver an exceptional customer experience and we look forward to continuing our work to ensure Lloyds Banking Group maintains its position as a truly world-class digital bank.”
In the second half of 2019, LBG introduced new features to the mobile banking apps of its sister brands.
The bank also partnered with cyber security start-up Callsign last year to bolster digital identification processes.