Lloyds Bank has launched a new online booking system to enable clients to book face to face appointments in all branches online or on their mobile phone.

The real time online booking service will allow clients to book a face-to-face appointment, amend an existing appointment and then receive SMS and email reminders.

The bank said that appointments can be booked for the next day and up to three weeks in advance.

The service will give people option to choose from alternate branches and times if their local branch is busy at the time they desire.

Commenting on the launch of new system, Lloyds Bank’s digital director Adrian Bryant said: “The new online appointment booking system will give customers convenient access to our branches. There are some things that some people just prefer to do face to face.

“So we’re using technology to improve that process for everyone while recognising people’s varying needs. Online bookings are just one of the many ways that we are using technology to help our customers and bring to life our multi-channel offering.”

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.