Infosys has announced
the launch of Finacle e-Banking Version 11.
According to Infosys,
Finacle e-Banking Version 11 delivers a “rich, intuitive and
persona driven online banking experience, catering to the
individual needs of retail customers.
“It combines enhanced
customer experience with rich functionality”
e-Banking Version 11
features include a Personal Financial Management tools, enabling
online customers to plan, manage and track their finances in
real-time through visual dashboards.
The solution also
provides customer flexibility via unique personalisation
capabilities and socially interactive services such as audio or
video chat and social network integration, helping banks improve
customer service and online adoption.
Haragopal Mangipudi,
global head – Finacle, Infosys said:
“Online banking is
expected to grow approximately 20% over the next two years and is a
key focus area for banks as they strive to increase customer
acquisition and convert more online sales opportunities.
“By using the powerful
persona driven analytics built in this new version of Finacle
e-banking, banks can deepen their understanding of customers and
provide them with offerings, better tailored to suit their needs
and help foster greater customer loyalty.”
Notable Finacle contract wins/implementations this year include:
National Australia Bank’s UK subsidiaries Clydesdale Bank and
Yorkshire Bank; Raiffeisen online subsidiary Zuno, Wema Bank in
Nigeria and City Savings Bank in the
Philippines.
