HSBC has rolled out a new mobile banking app on the iOS platform with an Android launch set to follow.
According to HSBC the new app offers improved features and will benefit from regular updates that deliver new functionality to enhance the overall customer experience.
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Since 2016 there has been over a 20% increase in the number of customers using the HSBC mobile banking app. Following detailed customer research the new app has been designed with improved functionality including the ability to add new payees, and a 70% reduction in login time.
Raman Bhatia, Head of Digital, UK & Europe said: “Customers tell us they want to be able to do their banking on-the-go seamlessly. Our new mobile banking app has been designed to improve that experience, with a quicker login time and the ability to add new payees.
“We will build on these features throughout the course of this year and next, introducing new services, such as Pay by Bank App, via a series of regular updates.”
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