HSBC Bank Malta has slashed the annual subscription fee on its personal internet banking, allowing customers to avail the service free of cost.

The move by HSBC Malta comes after the recent revamp of its public website and internet banking service, and addition of the HSBC secure key that provides latest standards in web security.

HSBC Malta retail banking and wealth management head, Paul Steel, said they are removing the annual subscription fee connected with HSBC Malta’s Personal Internet Banking to further encourage the use of this online channel.

"As customers increase the use of online banking for their simple day to day banking requirements, HSBC’s expert staff and financial advisors will have more opportunities to spend quality time with customers in our branches to discuss their wider banking needs.

"Customer behaviour shows a clear trend towards increased use of the internet, phone and mobile channels and with good reason as these offer the most convenient, secure and efficient ways of carrying out simple banking transactions," Steel added.

Existing customers holding an HSBC debit card or having phone banking service can register for the personal internet banking service directly through the bank’s website. However, new customers are required to visit their nearest branch to avail the service.

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By GlobalData