Eurobank Ergasias has inked a ten-year agreement with Accenture to upgrade its IT infrastructure in Romania, Bulgaria, Serbia and Ukraine.

Accenture will provide a new infrastructure-as-a-service (IaaS) technology platform for the bank. The technology vendor said that the new platform will support the bank’s core functions such as deposits and loans, online banking, transaction processing, as well as credit card and debit services.

Accenture Financial Services group managing director Lambros Tsolkas said: "Infrastructure-as-a-Service can help banks reduce the costs of a physical technology footprint, increase automation and support new digital innovations now and well into the future."

Eurobank Ergasias deputy CEO, Group COO & International Activities, Stavros Ioannou said: "This upgrade and transformation of Eurobank Group’s IT infrastructure is part of our strategy to enhance our operational efficiencies and effectiveness by adapting our broader digital transformation program to support all the European markets we serve."

The agreement with Accenture is part of the bank’s digital transformation program which aims at improving service levels and reducing subsidiary infrastructure costs.

Eurobank operates in eight countries, comprising a network of over 970 branches in Greece and abroad. The bank employs 17,000 employees, and manages total assets of EUR72.9bn.

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