Middle East banking group Emirates NBD has introduced digital kiosks in the UAE under a partnership with Diebold Nixdorf.
This digital kiosk, called EasyHub, will enable the customers to access various banking services as well as sign up for new products.
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The device is expected to serve as a mini- Emirates NBD branch serving customer even after normal banking hours.
Leveraging on Diebold Nixdorf’s flexible self-service software Vynamic Connection Points, Emirates NBD EasyHub provides the customers a self-service banking experience supported by a video banker. The video banker guides the customers by offering step-by-step assistance.
Customers can utilise EasyHub to open accounts of their choice and procure a personalised debit card instantly.
Additionally, it supports all other conventional teller services, such as cash deposit, withdrawals, check cashing and deposits as well as internal fund transfers.
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By GlobalDataThe customers can also carry out other banking services including dropping a request for a new check book, updating personal details and applying for a personal loan.
Emirates NBD group COO Abdulla Qassem said: “EasyHub embodies our customer-first approach and will provide increased flexibility to open an account or conduct teller transactions in a safe and secure manner while experiencing the same superior service customers would receive at any of our branches.”
The new EasyHub kiosk also features a biometric signature pad, an A4 document scanner and statement printer, a debit card dispenser, a specialised ID card reader as well as near field communication (NFC) receiver to enable contactless transactions.
It is also equipped with a cash recycler and coin dispenser to support cash withdrawals.
Diebold Nixdorf Middle East managing director Habib Hanna said: “We partner strategically with our customers to build customized solutions that fit their current-state and future-state needs, and our innovation team brings these unique designs to life.”
