Middle East banking group Emirates NBD has introduced digital kiosks in the UAE under a partnership with Diebold Nixdorf.
This digital kiosk, called EasyHub, will enable the customers to access various banking services as well as sign up for new products.
The device is expected to serve as a mini- Emirates NBD branch serving customer even after normal banking hours.
Leveraging on Diebold Nixdorf’s flexible self-service software Vynamic Connection Points, Emirates NBD EasyHub provides the customers a self-service banking experience supported by a video banker. The video banker guides the customers by offering step-by-step assistance.
Customers can utilise EasyHub to open accounts of their choice and procure a personalised debit card instantly.
Additionally, it supports all other conventional teller services, such as cash deposit, withdrawals, check cashing and deposits as well as internal fund transfers.
The customers can also carry out other banking services including dropping a request for a new check book, updating personal details and applying for a personal loan.
Emirates NBD group COO Abdulla Qassem said: “EasyHub embodies our customer-first approach and will provide increased flexibility to open an account or conduct teller transactions in a safe and secure manner while experiencing the same superior service customers would receive at any of our branches.”
The new EasyHub kiosk also features a biometric signature pad, an A4 document scanner and statement printer, a debit card dispenser, a specialised ID card reader as well as near field communication (NFC) receiver to enable contactless transactions.
It is also equipped with a cash recycler and coin dispenser to support cash withdrawals.
Diebold Nixdorf Middle East managing director Habib Hanna said: “We partner strategically with our customers to build customized solutions that fit their current-state and future-state needs, and our innovation team brings these unique designs to life.”