Citizens Bank of Edmond has debuted OrderMatic interactive automatic teller machines (ATMs) that enables customers to communicate face-to-face with bank tellers through direct video links.
The new interactive video kiosks for ATMs have been launched at six locations.
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OrderMatic, which designed and built the video kiosk known as See and Speak Interface (SASI), noted that the new technology enables a customer to drive up to an ATM, touch a video screen, and immediately conduct business with a teller in a remote location.
Citizens Bank of Edmond CEO Jill Castilla said, "Until now, we haven’t had new options in the marketplace and the technology you really need, including for ATMs."
"So we worked with OrderMatic to develop this kiosk, which empowers customers to interact directly with tellers. By adopting new technology, we’ve greatly expanded what an ATM can provide," Castilla added.
Citizens Bank of Edmond delivers commercial and consumer financial services, mortgage origination, cash management and mobile banking solutions as well as accessibility through non-traditional avenues.
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