Commonwealth Bank of Australia (CBA), has partnered with Armaguard Group and Wincor Nixdorf to upgrade its ATM fleet and provide EMV (Europay, MasterCard and Visa) chip-enabled machines.
CBA has an ATM-fleet of 4,100 – the largest ATM network in Australia. CBA will be the first in Australia to roll out ATMs that meet the new EMV standard for chip-enabled cards.
The EMV technology aims to ensure a “refreshed user experience” and provide enhance security measures for CBA customers by reading the card’s chip, rather than the magnetic strip.
The ATMs will reportedly include a range of new features to combat security threats, including card skimming.
The upgraded CBA ATMs will reportedly have audio support for vision impaired customers. Users will also be able to personalise settings on the ATMs, including a choice of six foreign languages and their favourite transaction.
The CBA upgrade programme will also aim to feature enhanced deposit functionality at selected CBA branches, allowing customers to deposit cash and cheques, in real time, alongside 24 hours deposit facilities.
Group executive for retail banking services at CBA, Ross McEwan, said, “This roll out of upgraded ATMs is testament to our continued commitment to improving and enhancing the banking experience for our 10m customers.
General Manager for Integrated Technology Services (ITS) at the technology division for Armaguard, Peter Byrne, said, “Through providing unbeatable service backed up with best in breed security, we’re continuing to lead the market through innovation.”
CBA is one of Australia’s ‘big four’ banks, alongside National Australia Bank (NAB), ANZ and WestPac.