Commonwealth Bank of Australia (CBA), has partnered with
Armaguard Group and Wincor Nixdorf to upgrade its ATM fleet and
provide EMV (Europay,
MasterCard and Visa) chip-enabled
machines.
CBA has an
ATM-fleet of 4,100 – the largest ATM
network in Australia. CBA will be the first in Australia to roll
out ATMs that meet the new EMV standard for chip-enabled
cards.
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The EMV technology aims to ensure a “refreshed
user experience” and provide enhance security measures for CBA
customers by reading the card’s chip, rather than the magnetic
strip.
The ATMs will reportedly include a range of
new features to combat security threats, including card
skimming.
The upgraded CBA ATMs will reportedly have
audio support for vision impaired customers. Users will also be
able to personalise settings on the ATMs, including a choice of six
foreign languages and their favourite transaction.
The CBA upgrade programme will also aim to
feature enhanced deposit functionality at selected CBA branches,
allowing customers to deposit cash and cheques, in real time,
alongside 24 hours deposit facilities.
Group executive for retail banking services at
CBA, Ross McEwan, said, “This roll out of upgraded ATMs is
testament to our continued commitment to improving and enhancing
the banking experience for our 10m customers.
General Manager for Integrated Technology
Services (ITS) at the technology division for Armaguard, Peter
Byrne, said, “Through providing unbeatable service backed up with
best in breed security, we’re continuing to lead the market through
innovation.”
CBA is one of Australia’s ‘big four’ banks,
alongside National Australia Bank (NAB), ANZ and WestPac.
