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October 8, 2018

CBA extends banking services partnership with Australia Post

The Commonwealth Bank of Australia (CBA) has renewed its banking services partnership with Australia Post for an additional five years.

The extension will enable all CBA customers to receive over-the-counter banking services through the Australia Post’s 3,500 Bank@Post post offices.

The partnership, which is currently in the 106th year, will especially benefit the customers residing in the rural and regional areas of the country.

Commonwealth Bank CEO Matt Comyn said: “Our partnership with Australia Post has been and continues to be incredibly important.

“We’ve been listening to our customers and we know they want the convenience and choice of how, when and where they bank with us whether it’s on our app, by calling our local call centres, in a CBA branch or at Australia Post.”

The new agreement with the Australia Post includes various banking services including deposits, withdrawals and bill payments.

Additionally, it provides for ongoing investment in service, training and technology across the national postal network.

Comyn added: “As two of the country’s largest organisations, we’re proud to partner with Australia Post to provide jobs for so many Australians and to continue to ensure customers and communities, especially those in rural and regional areas, have access to local banking services.”

Currently, CBA offers banking services across Australia through 4,000 locations including the Australia Post’s outlets.

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