Bank of America (BofA)
is to upgrade its 17,000-plus network of ATMs with Diebold’s
OpteView Resolve management solution.
Diebold said that OpteView Resolve uses
real-time terminal data and analytics to provide optimal network
uptime, while allowing banks to leverage their ATM network as a
strategic channel, enabling cost reductions, increased efficiencies
and an enhanced consumer experience.
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Charles Ducey, executive vice president,
North America operations, Diebold, said:
“OpteView Resolve availability management
solution represents a giant step forward in the way Diebold helps
our customers monitor and manage their ATM network.
“It allows financial institutions to
transform to a predictive services model based on data
intelligence.
“We are proud to collaborate with Bank of
America in the development of this solution. We look forward to
helping more customers revolutionise their ATM operations with this
advanced, world-class software platform. This is just the
beginning.”
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By GlobalDataAt the end of 2010, BofA operated 17,931
ATMs, compared with 18,262 at the end of 2009.
In the same period, BofA’s branch network
contracted by 155 units to 5,856 outlets.
