Abu Dhabi Islamic Bank (ADIB) has collaborated with IBM to expedite its transition to a digitally-led Islamic bank.

As agreed, ADIB will utilise IBM hybrid cloud solutions based on Red Hat OpenShift to accelerate its digital transformation strategy.

The move is expected to improve digital infrastructure, automate processes and help the lender in improving customer experience.

Notably, the collaboration builds on an existing partnership between the two entities.

ADIB chief information officer Mamoun T. Alhomssey said: “Providing an exceptional customer experience is the top priority at ADIB and the ultimate objective of our digital transformation strategy.

“As we continue to upgrade and enhance our operations, the bank will benefit from IBM’s hybrid cloud solutions that enable faster processes that can increase productivity and performance while also strengthening our security.

“The main benefits to IBM’s cloud systems are that they enable the bank to operate with greater efficiency and serve customers more effectively. In a fast-changing world, this will allow us to meet evolving customer needs in a quicker and smarter way.”

According to an ADIB statement, the IBM Cloud Pak for Integration will allow the bank to develop cloud-native applications. It will also help in delivering the applications faster to its customers across all platforms.

Additionally, ADIB will also use IBM Cloud Pak for Automation to improve productivity. The solution will minimise the need for manual document processing.

Last month, British lender TSB added IBM-powered virtual assistant to its mobile banking app.