South Africa-based Absa, a wholly owned subsidiary of Barclays Africa, has launched a full scale commercial roll out of its headphone-jacked mobile point of sale (mPOS) device, known as Payment Pebble, for small traders.
Absa retail banking head, Arrie Rautenbach, said that the overhaul of the bank’s IT infrastructure will make it one of the most "digitally-enabled" financial services providers in the country.
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"Over the last few months we have optimised our branch processes to move towards a paperless environment that will save our customers and our colleagues time and make their lives easier.
"Consumers increasingly demand an end-to-end experience and greater consistency when accessing their bank accounts remotely via their mobile, an ATM, their PC or even their iPad," Rautenbach added.
As part of its strategy, the bank is planning to start testing of an instant account opening process that allows branch consultants to open a current account for customers in a few minutes directly from a tablet device.
Furthermore, customers using Internet can apply for an array of products such as personal loans, insurance and savings accounts and manage their ATM and card daily limits.
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By GlobalDataThe bank claimed that that the firms who have used the Payment Pebble have seen a spike in sales by being able to accept card payments remotely.
