Other winners included Alior for Best European Retail Bank and Metro Bank winning Best Branch Strategy.
The Rising Star Award was handed to James Greenwood of OpenBank and Garvan Callan, Bank of Ireland’s Director of Digital and Innovation, won Retail Banker of the Year.
Full list of award winners:
African retail bank of the year
Ecobank Transnational Incorporated
North American retail bank of the year
European retail bank of the year
Middle East retail bank of the year
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Latin American retail bank of the year
Asia Pacific retail bank of the year
Best branch strategy
Best Use of Online Banking
Best mobile banking strategy
Bank of the West
Best payment innovation
Best use of digital marketing and social media
IT innovation of the year
Product innovation of the year
Most disruptive innovation of the year
Fidor Bank AG
Best non-bank competitor
Retail banking security innovation of the year
Global retail bank of the year
Royal Bank of Canada
Retail Banker of the Year:
Garvan Callan: Director of Digital and Innovation, Bank of Ireland
James Greenwood, CIO, OpenBank