All articles by Robin Arnfield
Robin Arnfield
Canada’s major banks optimise AI to drive growth, enhance customer experience
Canada’s top banks are competing for customers by using AI for personalisation and enhanced customer experiences. They are deploying machine…
Latin American e-commerce boom advances Ebanx’s IPO plans
Ebanx is a cross-border processor enabling international e-merchants to sell in Latin America, and now it is gearing up for an…
Neo Financial reimagines Canadian banking experience
Canadian neobank Neo Financial is challenging Canada’s big five banks by reimagining the customer experience of banking, CEO Andrew Chau tells Robin Arnfield…
TD Bank uses AI to personalise mobile banking app
During the pandemic, Canada’s top banks have been using AI to support their customers and provide them with financial advice.…
Caribbean central banks forge ahead with digital currencies
Two Caribbean central banks have introduced central bank digital currencies, overtaking developed countries which are still at the investigation stage.…
Subscribe to our Newsletter
Get industry leading news, data and analysis delivered to your inbox
Covid-19 heats up competition in Canadian digital banking
As Covid-19 drives Canadian consumers to digital banking, competition is growing between incumbent and digital challenger banks. Robin Arnfield reports Digital entrants…
Ebanx powers Covid-driven e-commerce in Latin America
As Covid-19 drives demand for e-commerce, Ebanx has significantly increased the number of local payment methods Latin Americans can use…
Open banking: Europe holds the world in its hands
UK and Europe are leading the rest of the world in the introduction of open banking services. With regulators compelling…
CIBC’s digital innovation strategy pays off amid Covid-19 crisis
CIBC has been on a digital transformation journey since 2010, in common with other major Canadian banks. Its strategy involves…
Canada’s open banking modernisation to benefit banks, fintechs
Canada’s banking and payments industry faces a radical overhaul with the introduction of open banking and real-time payments over the…