All articles by Meghna Mukerjee

Meghna Mukerjee

HDFC Bank launches mobile banking app in Hindi

India’s second-largest private sector lender, HDFC Bank, has launched its mobile banking application in Hindi, with the aim of enabling customers to transact in a language “they are comfortable with”.

ME Bank deploys Temenos software

Australia’s online-only lender ME Bank has deployed Temenos software to underpin its technology transformation project with the aim of “reducing operating costs, improving customer experience and speeding up the delivery of new products”.

Russian borrowers’ credit repayments fall: FICO Credit Health Index

According to the latest findings by analytics and decision management technology provider FICO and Russia’s leading credit bureau National Bureau of Credit Histories (NBKI), Russian borrowers’ credit repayments have fallen in the third quarter, putting the FICO Credit Health Index at the lowest point since October 2010.

Westpac opens first branch in India

Australia-based Westpac has opened its first branch in India in Mumbai that will offer retail and wholesale banking services.

Chile banking market: opportunities and growing pains

Though Brazil has stolen the limelight in terms of market maturity in Latin America, Chile is not far behind with an open economy and strong growth rates. Lucía Santa Cruz, historian and director of Banco Santander Chile, talks to Meghna Mukerjee about the growing pains of a developing economy and why Chile’s future looks bright

Innovation key for banks to stay competitive: 2012 WPR

The 2012 World Payments Report – by RBS, Capgemini and EFMA – throws light on the relationship between regulation and innovation and the continual growth in non-cash payments. The report also highlights how the BRIC concept is no longer valid in the payments space, writes Meghna Mukerjee

Chase launches new home-buying mobile app

JPMorgan Chase has launched a new app, Chase My New Home, to enable homebuyers through the entire process – from the time they start looking at houses until they close on their mortgage.

AmEx launches new app to capture receipt information

American Express (AmEx) has launched a new app, ReceiptMatch, that uses the mobile phone’s onboard camera to snap and store receipts for later reconciliation with account statements.

Citi Singapore enables bill payments via SMS

Citibank’s (Citi) Singapore unit has launched a service that allows customers to pay their credit card bills via SMS.

UK bank chairmen look ahead

The chairmen of the five largest UK-headquartered banks reflect on how the retail banking landscape may evolve by 2020 and discuss a number of the most compelling issues facing the industry in the interim: ethical standards, regulation, excessive pay and bonuses and restoring public trust. Chiara Francavilla reports