All articles by Ellie Chambers
Ellie Chambers
Barclays introduces voice recognition for UK retail banking customers
Barclays is to roll out voice recognition technology to users of its telephone banking service from next year.
NatWest to cut nearly one in five branch managers
NatWest is to cut up to 361 branch manager roles across England and Wales, including 25 deputy branch manager posts in London.
KBC considers selling off Irish unit and exiting bailout early
Belgian lender KBC is considering selling off its Irish unit and hopes to finish repaying outstanding state aid by the end of 2017.
HSBC suspends sale of controversial “packaged accounts”
HSBC has become the latest of the UK lenders to halt the sale of packaged accounts as it prepares to launch a new paid-for account.
Nigerian Sterling Bank launches social media lending platform
Nigeria’s Sterling Bank has launched a social media lending platform offering customers the opportunity to borrow small amounts over Facebook or Twitter.
Subscribe to our Newsletter
Get industry leading news, data and analysis delivered to your inbox
Eurasian Bank launches mobile app developed with Monitise
Kazakhstan’s Eurasian Bank has launched its mobile banking app, developed with mobile payment company Monitise.
First Tennessee bank buys 13 BofA branches across Tennessee
Regional bank First Tennessee has agreed to buy 13 Bank of America branches across Tennessee, strengthening its position as the state’s biggest bank by deposits.
Uptake of mobile banking stagnates in Europe – ING and Ipsos
The uptake of mobile banking in Europe has stagnated, with the same amount of consumers using mobile banking as last year, according to a survey.
New standards body for scandal-hit British banking industry
A new standards body for bankers is to be set up in Britain, with a focus on improving culture, capability and customer outcomes.
Ukrainian central bank temporarily suspends payments in Donetsk region
The National Bank of Ukraine (NBU) cut off the country’s electronic payment system in Donetsk and evacuated employees after they were allegedly threatened by separatists.