All articles by Douglas Blakey

Douglas Blakey

ieDigital acquires Connect FSS

Headquartered in Utah, Connect FSS is an enterprise digital banking Credit Union Service organisation that exclusively serves credit unions

Your bank, your way: Leading the charge in the ‘everything app’ revolution

Alejandro Murcia explains why banks need to evolve their customer engagement strategies and how they can personalise services to both Gen Z customers as well as older generations

How to futureproof the financial services sector with AI

Balakrishna D R highlights six key benefits of AI in FS including AI powered investment and trading decisions, risk management, hyper-automation for financial processes, fraud and AML, streamlining compliance and improving customer experience and robo-advisory

AWS unveils Amazon Bedrock & new generative AI offerings

Five generative artificial intelligence innovations are released by AWS. The firm says it means that organisations of all sizes can build new generative AI applications, enhance employee productivity, and transform businesses

Cyberattacks on European financial services more than double in 2023

Financial services overtakes gaming as the top vertical for DDoS attacks according to research from cloud and cybersecurity vendor Akamai

GFT & Thought Machine partner to target US market

Fresh from their shared success in launching Mox, the digital banking arm of Standard Chartered in Hong Kong, the companies are taking their partnership stateside

Young disabled people three times more likely to turn to debt advice charities

Disabled people disproportionately hit by cost-of-living crisis, reports Creditspring

TD Lab launches TD Accessibility Adapter tool

Piloted in early for Toronto Dominion colleagues, the accessibility tool gives public use at no cost to help drive inclusive online experiences

2/3 of consumers would switch providers due to fraud or for better protection: SAS

Three-quarters of consumers fear falling victim to fraud with nine in ten believing that organisations should do more to protect them

Many American employees optimistic about their financial future but inflation worries persist

Saving for retirement remains top financial goal but more employees prioritising pressing needs reports Bank of America