All articles by Douglas Blakey

Douglas Blakey

Duty calls – but is industry picking up?

The Fairbanking Foundation questions if financial services firms have the cultural bandwidth to ensure that the new Consumer Duty provisions will make a real difference for customers

Emirates NBD launches new digital wealth offering

New platform enables customers to trade more than 11,000 global and regional equities and ETFs across 21 capital markets

UK financial services firms’ confidence increases: CBI

41% of UK financial services firms predict an optimistic last few months of 2023 according to a survey from the Confederation of British Industry (CBI)

ieDigital acquires Connect FSS

Headquartered in Utah, Connect FSS is an enterprise digital banking Credit Union Service organisation that exclusively serves credit unions

Your bank, your way: Leading the charge in the ‘everything app’ revolution

Alejandro Murcia explains why banks need to evolve their customer engagement strategies and how they can personalise services to both Gen Z customers as well as older generations

How to futureproof the financial services sector with AI

Balakrishna D R highlights six key benefits of AI in FS including AI powered investment and trading decisions, risk management, hyper-automation for financial processes, fraud and AML, streamlining compliance and improving customer experience and robo-advisory

AWS unveils Amazon Bedrock & new generative AI offerings

Five generative artificial intelligence innovations are released by AWS. The firm says it means that organisations of all sizes can build new generative AI applications, enhance employee productivity, and transform businesses

Cyberattacks on European financial services more than double in 2023

Financial services overtakes gaming as the top vertical for DDoS attacks according to research from cloud and cybersecurity vendor Akamai

GFT & Thought Machine partner to target US market

Fresh from their shared success in launching Mox, the digital banking arm of Standard Chartered in Hong Kong, the companies are taking their partnership stateside

Young disabled people three times more likely to turn to debt advice charities

Disabled people disproportionately hit by cost-of-living crisis, reports Creditspring