All articles by Douglas Blakey
Douglas Blakey
Who gave the AI agent permission?
Dr Gulzar Singh considers a question emerging as AI agents begin to operate across organisational boundaries: how far does a user’s original permission travel?
What’s preventing UK financial institutions from scaling AI success?
Kieran Watts discusses the challenge facing UK fintechs and banks as they strive to accelerate beyond isolated AI successes towards the goal of enterprise-wide digital transformation
The growing role of order-to-cash in business banking: TreviPay
Brandon Spear explains why the next generation of business banking will connect more closely to the full order-to-cash process, helping businesses manage what happens from sale through settlement
When AI agents move money, who decides what they’re allowed to do?
Ludovico Rossi discusses how do you prove what an agent was authorised to do, where that authority ends and how quickly it can be revoked?
Your customers don’t trust AI to make decisions. Here’s why that’s a roadmap, not a roadblock
In retail banking, AI should earn trust before it earns autonomy, explains Brandon Sailors
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The side-hustle economy is outgrowing traditional banking
Side hustles have become a structural feature of how people earn, explains Dishang Patel, so banks must meet them where they now stand, rather than where the industry assumed they would always be
The economics of AI in banking: Why the cheapest token is the one you never use
Managing AI cost is not about using less technology, explains Tamsin Crossland but is about designing systems that use technology more intelligently
How can banks adapt to the new economics of AI-assisted cybercrime?
AI is supercharging the scale and speed of financial crime but how can banks defend against machine-led attacks when incident response has historically been built around people? Richard Moore writes
How financial services are entering a new phase of transformation
The defining characteristic of financial services will be disciplined execution, writes Gregory Marchat. Technology investment continues, but with greater focus on measurable returns
Identity and Access Management in Agentic Systems, Banking Edition: New Celent report alert
The new report, co-authored by Craig Beattie and Zil Bareisis, makes the case for extending Identity and Access Management into Agent Identity and Access Management