All articles by Douglas Blakey
Douglas Blakey
Embedded lending bottlenecks: How orchestration can mitigate AML friction and improve the customer experience
Yaacov Martin explains how banks can layer smarter, risk-based checks into their embedded-lending flows so low-risk requests go through while only the sketchier cases trigger extra review
The compliance mirage: Why not all payment calculators are created equal
Sarah Milovich explains why investing in a trusted payment calculator solution not only reduces compliance overhead but also elevates the customer experience and protects brand reputation in a fiercely competitive market
Turning swords into shields: Why–and how–banks must fight AI-powered fraud management
Anoop Gala explains how banks can win the AI arms race by optimising use of the latest generative AI to detect fraud in real-time, analyse suspicious patterns, and outmanoeuvre bad actors before they strike
Adaptive banking: real-time trust in a digital-first world
Dr. Gulzar Singh explores how retail banks can move beyond resilience and become adaptive institutions, capable of earning and protecting customer trust in real time
How heritage banks can stay relevant as rates fall
Pete Champion discusses how the legacy banks can take the fight to the new fintech or remote-only players
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Why financial services organisations must take a multi-layered approach to fighting fraud
Marco Stotani discusses the rapidly escalating problem of fraud and financial crime and how banks can protect their customers and mitigate their liability
How financial institutions can act now to prevent insider fraud – or risk not meeting new legal standards
UK financial institutions are preparing for the Failure to Prevent Fraud offence to come into effect but as Ruud Grotens highlights, many still underestimate both the scale of their exposure and the sweeping operational implications
Opportunities from uncertainty: how traders should navigate periods of market volatility
Kate Leaman discusses the volatility that has plagued financial markets in 2025 and offers guidance on how best to navigate such turbulent periods
Why banks are struggling against AI-driven fraud for online bank account openings
Edgar Salib sets out practical steps for financial institutions to future-proof their account opening processes against emerging threats
Month of anomalies: Surprising investment shifts in Europe’s tech
July didn’t follow familiar playbooks, from polarising deal sizes and sector shakeups to grant funding stepping into the spotlight and regulators breaking seasonal patterns, market anomalies deserve a closer look, writes Oleg Khusaenov