All articles by Douglas Blakey
Douglas Blakey
Nearly six months on, is the UK’s fraud strategy keeping pace with the threat?
Nearly six months into the UK’s new Fraud Strategy, losses remain high and financial crime teams say emerging threats are developing faster than they can respond, writes Silvija Krupena
The psychology of Gen Z spending in a frictionless world
Tiffany Johnson explores the psychology behind Gen Z’s spending habits and the tension shaping how they engage with modern payments
Stop trying to be my main bank: Give me a reason to choose you
Santosh “San” Nakra-Shah explores whether we’re moving towards a world where having a “main bank” doesn’t mean what it used to
Beyond the CLARITY Act, crypto’s next challenge is cross-border coordination
Elise Donovan discusses what the CLARITY Act means from a global perspective and why IFCs will play an increasingly important role in the sector’s development?
Interview: Kyndryl’s Tom Race on banks’ AI ambition versus infrastructure reality
Banks are racing to operationalise AI and modernise customer experiences but as Tom Race of Kyndryl tells Douglas Blakey, many of them are discovering the foundations underneath aren’t built for the scale and scrutiny ahead
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The hidden costs shaping international trade for UK SMEs
Could hidden FX costs be putting SME supplier relationships at risk? Rupert Lee-Browne discusses how recent geopolitical tensions have impacted international payments for SMEs and explains why optimising payments strategy is key
Is the UK ready for the agentic AI fraud threat?
As AI assistants begin managing money on people’s behalf and criminals start using agents, Jonathan Frost argues UK banks must focus less on who is making a payment and more on why
Knowledge management in agentic systems Part 1: Foundations – New Celent report alert
Authored by Craig Beattie, Principal Architect & Technology Advisor at Celent, the report is the first of a four-part series on knowledge and memory in agentic AI systems
Why the UK is the place to go global for instalment payments
Alex Forsyth-Thompson explains why the UK is both the hardest and the most attractive market to launch Float, the technology platform that lets shoppers split a purchase into monthly instalments on the credit card they already hold
When AI becomes infrastructure, failure looks different
An AI-enabled service can remain available while its behaviour, consistency or output quality begins to deteriorate. How should organisations understand and manage technology failure once AI becomes an operational dependency, asks Dr Gulzar Singh