All articles by Douglas Blakey

Douglas Blakey

JPMorgan Chase emulates Capital One’s defensive growth innovations

Chase and Capital One are ramping up their travel sector ambitions. Mohammed Hasan discusses the cross-sell opportunities

China set to ease control of fintechs to avoid systemic challenge

The Chinese government is under pressure to end its crackdown on fintechs with the entire banking sector at risk, writes Mohammed Hasan

Nearly 6 months on from Ukraine invasion… how effective have Russian sanctions been?

The Russian economy is reeling from the impact of Western sanctions with Russian card issuers resorting to desperate measures amid a chip crisis

Current account switching stats: some cheer for NatWest but switching remains in the doldrums

NatWest is the big winner in the latest UK current account switching stats but overall switching remains low and peaked in 2014

UK bank branch closures: FCA ought to leave well alone

When it comes to defining banks’ channel strategy, the FCA ought to leave the existing arrangements well alone

Four key lessons on how an improved customer experience can support the battle against banking fraud

Staying a step ahead of fraudsters is becoming increasingly challenging for retail banks, writes Greg Beckett

Decoupling to avoid disruption: Q and A with Louise Potts, SAS UK & Ireland

Traditional banks must rethink the way they serve their customers, argues Louise Potts of SAS

Railsr: enabling any brand to embed financial experience into the customer journey

Rewards-as-a-Service is Railsr’s first milestone since its renaming and repositioning towards its core embedded finance experiences proposition

GoCardless launches Variable Recurring Payments ‘to shake up the status quo’

Variable Recurring Payments are a hot topic and so GoCardless’ launch of its VRP offering represents impeccable timing

Starling 1 Monzo 0

Starling Bank posts its full year of profitability while its rival Monzo continues to lose around £20 per customer per year