All articles by Douglas Blakey
Douglas Blakey
DBS apologises for digital disruptions – lays out comprehensive roadmap to improve technology resiliency
Roadmap includes measures to strengthen technology governance, people/leadership, systems and processes
UniCredit CEO Andrea Orcel: take a bow
If measured by share price performance for the year to date in the global banking sector, UniCredit is in a league of its own
Navigating real-time payments: the intersection of fast fraud and machine learning in finance
As the financial sector increasingly embraces the real-time model, it becomes imperative to understand that if we move in real-time, so too does fraud, writes Alex Jimenez
Why banks need to undergo a Hispanic transformation, not just a digital one
Carlos Garcia discusses what banks and financial institutions have done to attract Hispanics in the past, why it didn’t work, and how they can modify their offerings now to capitalise on Hispanics’ collective wealth
Signal: Ebury acquisition of Bexs Group approved by Central Bank of Brazil
Global fintech Ebury’s global footprint workforce of 1,700 now spans 25 countries and 38 offices
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US small business banking customer satisfaction surges
Capital One ranks highest nationally for small business banking customer satisfaction ahead of US Bank and Chase according to the JD Power 2023 US Small Business Banking Satisfaction Study
Over 14 million UK adults view monthly savings contributions as an “essential outgoing”
Shariah-compliant challenger bank, Gatehouse Bank, reveals research examining UK adults’ attitudes to spending and saving
Consumers going digital as better rates push one-third of UK savers to a new provider
In the past two years, 34% of UK adults have opened a savings account with a new bank or savings provider according to SmartSave
Four in ten SMEs prefer fintech lenders over mainstream banks when seeking business finance
70% of SMEs admit they wouldn’t have survived the cost-of-living crisis without alternative finance options, according to research from Sonovate
CaixaBank Q3 2023 net profit +19% to €1.52bn
Spanish-based CaixaBank reports continued improvement in profitability and efficiency with ROE reaching 11.9% and recurring cost-to-income ratio falling to 42.6%