All articles by Douglas Blakey

Douglas Blakey

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Sunbit: the fast-growing BNPL unicorn carving out a niche for non-discretionary spend

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Just what does the SCA deadline delay mean and can the UK learn from other markets?

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Banks’ customer communications must become greener

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Fire and rehire on the rise: banks must use it as a last resort and get it right

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UK digital banks miss pandemic opportunity, Starling the exception: SRM

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How RBC Vantage delivers a differentiated banking experience to clients

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Operational resilience: banks must invest to maximise resilience and mitigate risk

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Vendor contract optimisation: UK retail banks missing out on savings worth £6bn

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Collaboration in fight against AML hugely encouraging says Andrew Davies, Fiserv

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US bank earnings: it’s good to be a bank but it isn’t all rosy