All articles by Douglas Blakey

Douglas Blakey

SAS enhances fraud management solution

Business analytics vendor SAS hasrefreshed itsFraud Management offering withenhancements including:

NBAD deploys Teradata, SAS software

National Bank of Abu Dhabi (NBAD), the United Arab Emirates (UAE)s third-largest bank by assets, has deployed analytics software from data warehouse vendor Teradata and business analytics supplier SAS, to gain a single enterprise view across the banking group. According to NBAD, implementation of the TeradataSAS software will enable the lender to expand its retail banking unit segment byaccelerating decision making through rapid analysis of its customer behaviour.

SAS ramps up its risk management solution

The vendor has now announced that it has ramped up its risk management solution SAS Risk Management for Banking to address increasing regulatory requirements including Basel III and Solvency II.

Price differentiation key to RBC ad campaign

Royal Bank of Canada (RBC) has kicked off an integrated marketing campaign across the country to promote its aggresively priced home-equity loan product. RBC is running outdoor billboard ads supported by radio and newspaper advertising to promote its home-equity loan rate of 0.5% above prime compared to 1% above prime charged by the majority of its rivals.

TARP: majority of bailed-out US banks still to repay

According to a report from the consultants SNL Financial, of the 715 financial institutions that received funds, 138 have made full or partial redemptions; 564 have not yet made any repayment and 13 have either failed, filed for bankruptcy or been acquired.

Murray finally agrees fresh deal with RBS

Royal Bank of Scotland (RBS)s sports sponsorship cut-backs will not, as RBI forecast in January, extend to its longstanding association with Scotland tennis player Andy Murray Despite slashing its sports sponsorship budget following its UK government bail-out, RBShas agreed a new sponsorship deal with Murray, currently ranked number 4 in mens world tennis.

BillShrink extends StatementRewards service

US-based rewards vendor BillShrink is to extend its StatementRewards offering to its banking partners by the end of June.Under the programme, online bank statements will include deals and discounts for bank customers based on their recent spending.The StatementRewards product was initially launched last October with the aim of transforming bank statements into a free interactive tool to help people save money and be rewarded for their loyalty.Merchant deals and discounts are based on transaction history and individuals are presented deals for products and services they already like. Profit driverBillShrinks banking clients benefit from the deal as the solution is designed to drive revenue and card usage while offering opportunities for retailers to present personalised offers to customers.The major downside of the latest trend in bank marketing is that customers receive bank statements loaded with advertising.BillShrink was set up in 2008; since then, the vendor says it has helped 1.6m Americans save more than $1bn by delivering personalised money-saving recommendations on their most common household bills.BillShrink has worked with US-vendor Jack Henry & Associates on its latest service and now claims to have signed up around 2,000 banking partners

FICO, Adeptra, partner to offer automated multi-channel fraud detection

Decision management technology vendor FICO has partnered with Adeptra, a US-based specialist in automating call-centres, to integrate its payment card fraud detection product, FICO Falcon Fraud Manager 6, with Adeptras Automated Customer Contact capabilities. As a result of the partnership, the firms will offer clients the facility to flag-up and verify suspicious card transactions and then contact customers automatically, in real-time via voice, text and email. FICO said that card issuers using the service would be able to reduce overhead costs as operations could be run without the need for service staff to be constantly on call.

FIS to process UK Post Office prepaid travel card

US-headquartered banking and payments technology vendor, FIS, has agreed a deal to manage the UK Post Offices new prepaid travel card, the Travel Money Card Plus The Post Office Travel Money Card Plus is offered in Euro, US dollars and Sterling denominations and is sold at more than 3,000 Post Office branches.

Citizens partners with Cisco to launch video banking pilot

The US-based subsidiary of Royal Bank of Scotland, Citizens Bank, has rolled out a video banking pilotacrossbranches infour states: Massachusetts, Pennsylvania, New York and Illinois. According to the Rhode Island-headquartered lender, the video banking project provides customers in participating Citizens Bank and Charter One branches with on-demand face-to-face interaction with bank specialists in different locations