study

Customer satisfaction with banking and credit card apps rises, finds study

A new study by US-based company JD Power has concluded that overall customer satisfaction with banking and credit card apps…

Bank customers still prefer going to branches, finds study

A new study, commissioned by Samsung, has found that consumers of all ages still prefer going to bank branches to…

UK consumers’ trust in banks highest since 2012: Study

A new research by Accenture has found that UK customers’ trust on bank services is growing and is at the…