research

Digital assistants and social media to become primary banking channels by 2022

A new report has stated that digital assistants, social media along with other third party channels are expected to become…

Financial services companies with advanced operating models grows faster

A new research by financial services technology provider FIS that found that financial institutions that have deployed modern operating models…

60 bank branches closing every month in UK

New research by Which? revealed that branch closures have touched a rate of 60 per month in UK bank resulting…

European retail banks lose 52% of potential customers during boarding: Study

A new research has found that retail banks in Europe lose nearly 52% of the prospective customers during the on-boarding…

AI usage in banks is rising, finds study

A new study has revealed that the usage of artificial intelligence (AI) and machine learning (ML) in financial services (FS)…

Majority of UK customers ditching branches for mobile banking apps

A new research study has found that about 53% of the total consumers are using or willing to shift to…