Wincor Nixdorf is set to take over the central operations management of over 700 branch systems of Landesbank Baden Württemberg (LBBW) to boost self-service efficiency.
The branch systems to be taken over include automated teller machines, cash recyclers, self-service terminals as well as automated teller safes.
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Wincor Nixdorf has been tasked with overseeing operation of LBBW’s current self-service infrastructure since 1 December 2015.
The company will now be responsible for managing about 300 teller machines and recyclers, about 300 self-service terminals as well as over 140 automated teller safes.
It will also be responsible for monitoring the services and taking remedial measures when required.
Further, the company will offer a user help desk to help users fix minor faults as well as help control service providers sent to fix faults on site.
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By GlobalData"The proactive service will translate into higher system availability and thus lower costs for LBBW," Wincor Nixdorf said in a statement.
