WestStar Bank, a $2.3bn community bank based in Texas, has implemented the nCino Bank Operating System to simplify the loan origination process.
To deploy the nCino cloud-based platform, the lender worked with US-based Enforce Consulting.
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WestStar noted that access to the nCino Bank Operating System will help its staff gain true insights into the bank to provide premier experience to clients.
The bank is using nCino’s Commercial Banking Solution, which it says offers its employees and commercial clients a ‘flexible, and highly configurable’ solution.
It also plans to deploy the vendor’s Retail Banking Solution later this year, once it realises the platform’s impact on connecting disjointed systems and facilitating the customer journey through various channels.
WestStar chief commercial banking officer Raymond Baer said: “nCino has supplied us with efficient, relevant business processes that have supported growth and adaptability to enhance our employee and client experience, and better serve our communities.”
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By GlobalDatanCino Community and Regional Banking senior vice-president Will Cameron said: “It’s important to us to offer the right combination of high-touch personalised banking expertise and high-tech capabilities.
“Clients continue to demand their financial institutions become more innovative and digital-savvy to meet their ever-changing needs.
“We look forward to our continued work with WestStar to help them achieve the scale and agility they need to stay ahead of the competition in the region.”
WestStar serves the El Paso, Las Cruces, and northern Mexico area (together called the Borderplex region), offering banking, wealth management, insurance, and title services.
Earlier this month, US-based S&T Bank deployed nCino’s Bank Operating System to automate complex processes and workflow.
In April this year, Amerant Bancorp subsidiary Amerant Bank extended its use of nCino to incorporate Retail Banking Solution and Portfolio Analytics, part of the nCino IQ (nIQ) application suite.
