North Carolina-based VantageSouth Bank will deploy nCino’s bank operating system to boost automation, consistency and growth in its small business administration (SBA) and commercial lending functions.

nCino said that the new platform is essential for the bank’s active M&A activity, as it will enable the lender to create consistent loan delivery across merging institutions that encourages additional scalability.

Besides completely automating VantageSouth’s manual workflows and providing deeper clarity into loan production and portfolio performance, the bank operating system offers rich CRM functionality, business process management, and instant reporting under a single platform.

The bank can track key metrics that allow for more effective goal setting and cross selling, and, through its SaaS configuration, the platform can offer stakeholders across the institution secure, real-time access to meaningful data between devices.

VantageSouth Bank sales strategy and performance director Brad Neigel said, "Our bank has had double digit growth for two consecutive years and, beyond mergers, wants to sustain future organic growth."

"nCino’s solution offers the efficiencies fundamental to these objectives and more importantly changes how we approach lead generation, portfolio monitoring and routine customer care.

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nCino claims that its customers experience a 22% average increase in staff efficiency and 17% average reduction in operation costs after implementing the bank operating system.